It has been a week since our world changed fundamentally. Many of you have continued to work, some from the office and some from home as you deliver essential services or continue with non-essential work from home; many of you may have unfortunately not been able to continue your work for various reasons. Nobody has escaped the impact, confusion, uncertainty and fears of the COVID 19 pandemic and the shutdown.
To read the BPESA Communique on Week 1 into COVID-19 lockdown click here
Ryan Strategic Advisory published a LinkedIn article on the future of Outsourcing post COVID-19 shockwave.
A great article offering high-level insights into potential economic rebounds post pandemic and what might outsourcing players do to respond to the challenge and have a chance of emerging victorious post recession.
This Q&A constitutes guidelines from the PPGI for business during the lockdown. It is not an official document, but intended to bring some clarity to businesses at the current point in time. As per our previous communication, we appeal to all businesses to respect the importance of the lockdown. Sacrifices will need to be made in the broader interests of the country and its people.
A reminder to the GBS Sector and those operators running essential services to please adhere to the guidelines recently shared (click here). Although the CIPC Permit / Certificate is not currently a legal requirement as at today 01.04.20, you are all aware that this is being requested upon site inspections.
The World Health Organisation (WHO) has put together a database of Research and Information on the Coronavirus (COVID-19), from verified sources, on its website.
Stay abreast useful and credible information:
BPESA's Best Practice Guide to support staff travel who fall under the Essential Services Banner.
To ensure consistency around what is / is notrequired to assist organisations and their staff currently operating Essential Services, BPESA have collated an easy to use guide with relevant documents and guidance.
Nicky and Jonathan Oppenheimer Establish the South African Future Trust – To Support SMMEs through the COVID-19 Crisis and Beyond.
- Direct financial support to SMME employees who are at risk of losing their jobs or will suffer a loss of income because of COVID-19
- The South African Future Trust (“SAFT”) was formally established for this purpose with the initial R1bn commitment
The Department of Small Business Developemnt has released Guidelines for Application: Debt Relief Finance Scheme, 28 March 2020:
- Benefitting SMEs
- Qualifying Criteria
- Application Process
Click here to read the Guidelines from the Department of Small Business Development
South African government is coming down hard on parties complicit in the creation or spread of fake news on the Coronavirus (COVID-19).
The Daily Maverick highlights different types of fake news to create awareness amoung the general public to stear clear of misinformation traps.
The Coronavirus (COVID-19) crisis has been globally disruptive and debilitating requiring extensive measures to attempt to regain some control over this virus; including social distancing and national lockdowns.
So how are South Africans supported financially through such torid times?
Business Insider South Africa has curated valuable and helpful information on different support packages and measures from a range of institutions and funders.
The Coronavirus (COVID-19) is a global pandemic, and now a South African reality.
We aim to assist members and stakeholders, with as much regular real-time, up to date information as possible to aid organisations to mobilise Task Teams, put contingency plans into place, and keep employees informed through this Best Practise Guide.
South Africa is not immune to the challenges COVID-19 brings as many of our sectors are vulnerable with a high concentration of people working in densely populated working areas.
As a guide, the following common practises are being advised to assist in containing further cases of the virus in South Africa.
These practices are largely those being adopted by Global Business Service (GBS) companies and are being shared to help one another to best respond by using proven practices as opposed to have to discover these for themselves.
Have something to add - let us know info@bpesa.org.za
Please visit the Document Repository below for the latest COVID-19 Best Practice Guidelines.
As the Trade Body and Sector Association for the South African Global Business Services (GBS) sector, BPESA is acutely aware of the current global shifts in business brought on by the COVID-19 pandemic. In this fast-paced time of change, we decided to gather input from our members and operators regarding best practice guidelines and the impact of the pandemic on their business process outsourcing and services (BPO/S).
This survey was done in partnership with Knowledge Executive and Genesis Analytics.
Click here to read the COVID-19 Best Practice & Impact Assessment 25 March 2020
- DISASTER MANAGEMENT ACT, 2002: AMENDMENT OF REGULATIONS ISSUED IN TERMS OF SECTION 27(2)
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