Coronavirus – Beyond Hand Sanitizer: Mitigating Business Impact and Uncovering the Positive | Webinar

60-minute webinar to be delivered live on Tuesday, March 24, 2020 | 9 a.m. CDT, 10 a.m. EDT, 2 p.m. GMT, 7:30 p.m. IST

Reserve My Seat Now

Hand sanitizer – check. Revised travel policies – check. Work-from-home plan – check.

You’ve got the basics down. Now it’s time to make a strategic business plan for the next few months and beyond – when the current situation is in our rearview mirror.

In this webinar, leading analysts from across Everest Group’s practices will discuss ways you can minimize impact to business operations in the short- and mid-term, and how you can position yourself to uncover potential opportunities in the future. Join to gain a 360-degree view of the business implications and learn specific actions and frameworks you can deploy this quarter, next quarter, and the quarter beyond.

Special guest Peter Nag, Merck’s Global Head of BPO, Shared Services & Transformation, will share his perspective on the situation, including what’s topping his must-do list, his view of service provider response, how his team has responded, and his thoughts on the impacts over the next few quarters.

If you’re an executive in a business that provides or uses IT, business process, or engineering services, you will gain valuable insights from our expert analysis, including answers to questions such as:

• How do you assess immediate impact on supply base?
• How can you find the cost savings you’re being asked for?
• How do you reorganize resources and processes to maintain delivery in the mid-term, and how do you build in contracting flexibility/agility to address unexpected capacity variations?
• Given the current and expected economic impact, do you renegotiate pricing … and how?

Who should attend and why?
This session will help leaders across organizations evaluate impact and uncover opportunities:

• Heads of procurement and sourcing, category managers
• Heads of global in-house centers, shared services centers
• C-suite leaders from service provider organizations and buying organizations

Can’t join us live? Register anyway!
All registrants will receive an email (typically within 1-2 business days of the live delivery) containing the link to session slides and on-demand playback.

Panelists
Michel Janssen
Chief Research Officer
Everest Group

Amy Fong
Vice President, Strategic Outsourcing and Vendor Management
Everest Group

Abhishek Singh
Vice President
Everest Group

Peter Nag
Global Head of BPO, Shared Services & Transformation
Merck